Learner Email Communications

The Bundle platform sends automated email communications to ensure that learners are prepared for a successful engagement.  

As a general guideline, you can expect that emails will be sent in the following scenarios:

Pre-Session Emails

• Welcome Email - Sent on Launch

• Session Confirmation - Immediately after a learner books a session

• 48-hour Session Reminder - 48-hours before the session

• 2-hour Session Reminder - 2-hours before the session

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Post Session Emails

• Post Session Resources - 5 minutes after sessions end time

• Session Summary - Immediately after a session summary has been posted to the dashboard from the trainer

• Post Assessment Reminder - 48-hours after a session end time if the learner has not completed the post assessment

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Other

• Booking Reminder - 14 days after last booking if no future sessions are scheduled

• Program Completion Email - Immediately after the post-assessment has been submitted on the last session of the Program

• Registration Reminder - 36-hours after launch date if learner has not registered their account

• Registration Reminder 2 - 7 days after launch date if learner has not registered their account

• Cancelation Confirmation - Immediately after if a learner cancels a booked session

• Learner Newsletter - Monthly

• Password Reset - When learner requests to update password

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