The Company
Founded in 1990, Rocket Software is a global software company specializing in solving complex IT challenges across infrastructure, data, and applications. Rocket helps companies modernize without disruption, meeting customers at any point on their digital transformation journey. Operating in 37 countries with 3,200+ employees (known as "Rocketeers"), Rocket continues to grow through acquisitions, including a recent addition of 750 new colleagues in 2024. With headquarters in Waltham, MA, and a remote-first workforce, Rocket emphasizes unique core values: empathy, humanity, trust, and love.
The Challenge
Rocket Software faced several key challenges as it navigated rapid growth, onboarding newly acquired employees, and enhancing leadership development programs. Julie Law, Chief People Officer at Rocket, identified a need for scalable, customized learning solutions that could meet the needs of a geographically dispersed workforce.
- Employee Onboarding: New employees, including managers and frontline leaders, reported low engagement during their first year.
- Lack of Leadership Development: Existing leadership programs were limited to women in technology, leaving gaps in onboarding, manager, and soft skills development.
- Scheduling Constraints: Cohort-based or in-person learning was difficult to manage across time zones, cultures, and roles, leading to low participation and engagement.
The Solution
Rocket Software partnered with Bundle to provide tailored leadership development and onboarding programs for both legacy employees and newly acquired colleagues. Bundle's 1:1 personalized learning approach fit perfectly with Rocket's need for flexibility, scalability, and individualized training.
- Customized Learning: Bundle curated content based on the needs of different cohorts — emerging leaders, existing managers, and high potential talent — ensuring relevance and engagement.
- Flexible Scheduling: Participants self-scheduled their sessions to fit their unique work schedules, creating a seamless learning experience across time zones.
- Alignment with Values: Bundle's values mirrored Rocket's, fostering a strong partnership that emphasized collaboration, empathy, and trust.
The Results
Rocket Software's engagement survey revealed significant improvements, particularly in career development. The legacy Rocket team showed notable progress in alignment with organizational goals, demonstrating the positive impact of Bundle's leadership program.
- Increased Employee Engagement: Engagement scores improved significantly, with Rocketeers more engaged than the prior year.
- High Participation and Feedback: Employees appreciated the flexibility to self-schedule sessions at their convenience, leading to higher engagement even among initially skeptical leaders.
- Strong Alignment and Sustainable Impact: Bundle's tailored content and personalized learning experiences empowered employees with practical tools to improve engagement and leadership across the organization.
The Future
Rocket believes that the future of learning lies in customization and flexibility, and Bundle's immersive virtual training aligns perfectly with this vision. With business evolving rapidly, Rocket intends to leverage Bundle to continue building leadership capabilities across its growing workforce.
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