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What it looked like at PFA when strong individual contributors became managers overnight, and the moments that told Jen something had to change.
The approach she built for first-time managers, where Bundle fit into it, and what she’d do differently if she started over.
Her VPs now say the new managers are handling the hard conversations themselves. Jen walks through her internal survey and how she knew it was working.
Practical steps for founders and HR leaders who have people to promote next year and no time to build a program from scratch. Real examples you can use the week you get back.
